Complete Basket Supply Source

(906) 337-5116  Voice (906) 337-4260 Fax

Greetings.. Welcome to the new Gratiot Lake Basketry On-Line Catalog! Every effort is being made to make your navigation through our site simple, and we always welcome any suggestions on how to make it better for you.... We hope that you will find everything you are looking for...

About Us   We enjoy taking your order personally if you prefer - We take orders 24 hours a day, 7 days a week. You can leave your name and telephone number and we will return your call or leave your name, number and order on the answering machine when we are away from the telephone. Please free to call if you can't find what you are looking for. We are always pleased to speak with our customers personally.

Visa, Mastercard and Discover accepted. On all products, it is best to send a sample when in doubt.n Shipping We ship UPS and US Priority Mail within 24 hours of receipt of order. No UPS on Saturday, Sunday & Holidays. Gift Certificates are available Prices are subject to change without notice. Michigan residents add 6% sales tax or Michigan Sales Tax Number. Packages going to Hawaii , Alaska and all points out of the continental U.S. will go U.S. Priority or Air Mail, which ever is applicable. GUARANTEE –We stand behind our products and will supply the best materials available at the time you order. There may be some variances in quality since these are natural materials.

The purchaser is responsible for all shipping charges. Back orders will be charged shipping. No returns will be accepted without prior authorizations. No refunds or exchanges after 15 days of date of invoice. DAMAGED ITEMS: Should a shipment arrive damaged, please keep the box and all the packing materials as you have received them. Notify UPS immediately. You should find their customer service number in your phone directory. UPS will inspect your package and process a claim within two (2) weeks. Next, you should notify us immediately. Call us at 1-906-337-5116, or drop us a note explaining the problem. We will arrange to replace the damaged items.

A service charge will be added to any unpaid balance or portion thereof after 30 days. Visitors please call for an appointment and directions. We are primarily mail order and can accommodate visitors only during certain periods of the day. Refused/Returned COD’s – A $10 processing fee, plus original shipping COD fees are charged on all returned COD’s. To help prevent your COD package from returning to us: Please be at your mailing address! Please write down the approximate date of arrival so you may receive your package. Ask us for an exact total. This way you will know the exact amount of your money order to have on hand.